Frequently Asked Questions

Everything you need to know about your Jewelry By RGMNT experience.

What materials are used in Jewelry By RGMNT pieces?

We use premium materials including 14k and 18k gold plating, 925 sterling silver, and high-grade stainless steel to ensure durability and a luxurious finish for every piece.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale unless they arrive damaged.

How should I care for my jewelry to prevent tarnishing?

To maintain your jewelry's shine, avoid contact with perfumes, lotions, and water. Store your pieces in a cool, dry place, preferably in the RGMNT pouch provided with your purchase.

Do you offer a warranty on your products?

Yes, every purchase is backed by a 1-year limited warranty covering manufacturing defects. This does not cover accidental damage, normal wear and tear, or loss.

Can I track my order once it has been placed?

Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.